Can I share my sales account with others?
Sellers can never share their account with other sellers. If it turns out that this is the case, the account in question will be blocked immediately.
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Can I create more than one sales account?
Each seller is allowed create one account. If it turns out that this is not the case, the account in question will be blocked immediately.
Can I reopen my blocked account?
If your account has been closed or blocked and you wish to reopen it, please contact our customer service team. We will check the reason your account has been blocked and discuss with you to determine if you are reliable enough to continue selling on ...
Why has my account been blocked?
An account can be blocked for various reasons. An account can be blocked if the seller: Sends an item that is not authentic. Sends an item that does not meet our quality criteria or has visible signs of damage. Does not send the original shoe box or ...
How do I ship my sold item?
Please follow these guidelines when shipping your item to Hypeboost for authentication: The shipping label has been sent to your email. Print out the shipping label and affix it to the shipping box. You can also access this label in your Hypeboost ...
Where can I change my bank details (IBAN) as a seller?
In your account settings, you can change the information about your personal and bank details. Once modified, your next payments will be made to your new account.