How do I contact Hypeboost?
If you have a concern regarding the sale or purchase of an item, please contact our customer service team. Hypeboost's customer service is available for you through the chat function on our website. The customer service team is available Monday - Saturday from 10:00 (10AM) to 17:00 (5PM).
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How does Hypeboost work?
Hypeboost is a platform that connects those looking to buy a unique pair of sneakers with those looking to sell their sneakers. Once a buyer places an order, we request that the seller send the ordered item to our authentication center. Here, the ...
Is buying on Hypeboost safe?
Yes. When you make a purchase on Hypeboost, we hold your payment until the seller has sent us the items and the sneakers have been checked by our authentication experts. Only then does the seller get paid. If the seller does not ship the item or it ...
Which payment methods does Hypeboost support?
Hypeboost accepts the following payment methods: iDEAL, Mastercard, Visa, Apple Pay, Klarna and Bancontact.
Are all sneakers listed on Hypeboost new?
All items sold by Hypeboost are brand new and unworn. Once you place an order, the seller is requested to send the item to Hypeboost’s authentication center. Here, our authentication specialists check the item to ensure that it is 100% new, unworn, ...
What countries does Hypeboost ship to?
Hypeboost ships to all countries within the EU. However, due to high taxes from shipping companies we are currently unable to ship to some remote islands or locations such as the Canary Islands. If you are unsure as to whether we ship to your home or ...