How long do I have to ship the item?
As a seller, you must package and ship the item within 2 working days. If you are unable to meet this deadline it may result in a canceled sale, a fine and your first ‘flake’. After your second flake you risk your account becoming deactivated.
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How long will my rejected item be stored?
We will keep your item stored in our authentication centre for up to one month after rejection. If we have not received a valid address for return and/or the fine payment of 20,- euros within this period, your item will be removed from the ...
How do I ship my sold item?
Please follow these guidelines when shipping your item to Hypeboost for authentication: The shipping label has been sent to your email. Print out the shipping label and affix it to the shipping box. You can also access this label in your Hypeboost ...
What happens if my sold item has not passed authentication?
If an item sold by you has not passed our authentication test (fake, damaged box/sneaker, worn), we will immediately contact you to confirm this. You will be required to pay a fine of 20 euros. After we receive your payment, we will ship the sneakers ...
How long will it take to receive my order?
On average, an order is delivered after 5 to 10 working days. This is to ensure the seller has time to package and ship the order to us. It also allows our authentication team the time it needs to ensure that the item you are receiving is 100% ...
What countries does Hypeboost ship to?
Hypeboost ships to all countries within the EU. However, due to high taxes from shipping companies we are currently unable to ship to some remote islands or locations such as the Canary Islands. If you are unsure as to whether we ship to your home or ...