I have sold a shoe but can't ship within the expected time, what should I do?

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• How do I ship my sold item?

  Please follow these guidelines when shipping your item to Hypeboost for authentication: The shipping label has been sent to your email. Print out the shipping label and affix it to the shipping box. You can also access this label in your Hypeboost ...

• What countries does Hypeboost ship to?

  Hypeboost ships to all countries within the EU. However, due to high taxes from shipping companies we are currently unable to ship to some remote islands or locations such as the Canary Islands. If you are unsure as to whether we ship to your home or ...

• How long do I have to ship the item?

  As a seller, you must package and ship the item within 2 working days. If you are unable to meet this deadline it may result in a canceled sale, a fine and your first ‘flake’. After your second flake you risk your account becoming deactivated.

• What happens if my sold item has not passed authentication?

  If an item sold by you has not passed our authentication test (fake, damaged box/sneaker, worn), we will immediately contact you to confirm this. You will be required to pay a fine of 20 euros. After we receive your payment, we will ship the sneakers ...

• I shipped the shoe with the wrong label. What should I do?

  Please carefully check all sales and shipping labels before sending them. If an item arrives and the sale does not match the shipping label the sale will be processed as an authentication fail. You will be required to pay a fine of 20 euros in order ...