The item that I want to sell is not listed. What should I do?
Firstly, check that you are searching by the SKU of the shoe, this will narrow down all of the style options. If the item that you want to sell is not listed on our site, please let our customer service team know via the chat function. Ensure that you include the name of the shoe and the SKU number in the query, so they know exactly which item you need added. They will add the item as soon as possible for you.
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I want to sell with Hypeboost. How does it work?
Choose the item that you want to sell, if you know the SKU code this is the most accurate way to find the correct shoe. Select the correct size and enter your asking price. When the item has sold, print the shipping label and send it to us within 2 ...
Are all sneakers listed on Hypeboost new?
All items sold by Hypeboost are brand new and unworn. Once you place an order, the seller is requested to send the item to Hypeboost’s authentication center. Here, our authentication specialists check the item to ensure that it is 100% new, unworn, ...
How do I ship my sold item?
Please follow these guidelines when shipping your item to Hypeboost for authentication: The shipping label has been sent to your email. Print out the shipping label and affix it to the shipping box. You can also access this label in your Hypeboost ...
How long will my rejected item be stored?
We will keep your item stored in our authentication centre for up to one month after rejection. If we have not received a valid address for return and/or the fine payment of 20,- euros within this period, your item will be removed from the ...
How long do I have to ship the item?
As a seller, you must package and ship the item within 2 working days. If you are unable to meet this deadline it may result in a canceled sale, a fine and your first ‘flake’. After your second flake you risk your account becoming deactivated.