What happens if I do not pay the return costs?
If the return costs are not paid within 14 days of our return invoice, the item will be destroyed.
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How much shipping costs do I pay as a buyer?
The shipping costs within the EU are 10 €.
How much authentication costs do I pay as a buyer?
The authentication fee goes toward ensuring that the product you receive is 100% authentic, new, undamaged and with the original shoe box. Our specialists use all relevant tools to complete this authentication check before a buyer receives their ...
How much service costs do I pay as a seller?
Listing items on Hypeboost is free of charge. However, once your item is sold, you will be charged a service fee of 8,5% of the sold item’s price. In addition, a €15,- operational fee will be charged.
What happens if my sold item has not passed authentication?
If an item sold by you has not passed our authentication test (fake, damaged box/sneaker, worn), we will immediately contact you to confirm this. You will be required to pay a fine of 20 euros. After we receive your payment, we will ship the sneakers ...
What happens if my item gets lost or damaged on its way to you?
Unfortunately, sometimes items become lost or damaged during transport. If this happens, Hypeboost will start an investigation with the shipping company. It is therefore important that the Seller retains the proof of shipment until the sale is fully ...