When do I receive my payout as a seller?
As soon as your sold item is through our authentication process and approved, the payment will be processed. The payment will arrive within 4 working days.
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How long will it take to receive my order?
On average, an order is delivered after 5 to 10 working days. This is to ensure the seller has time to package and ship the order to us. It also allows our authentication team the time it needs to ensure that the item you are receiving is 100% ...
How much service costs do I pay as a seller?
Listing items on Hypeboost is free of charge. However, once your item is sold, you will be charged a service fee of 8,5% of the sold item’s price. In addition, a €15,- operational fee will be charged.
Is buying on Hypeboost safe?
Yes. When you make a purchase on Hypeboost, we hold your payment until the seller has sent us the items and the sneakers have been checked by our authentication experts. Only then does the seller get paid. If the seller does not ship the item or it ...
Where can I change my bank details (IBAN) as a seller?
In your account settings, you can change the information about your personal and bank details. Once modified, your next payments will be made to your new account.
Why has my order been cancelled?
If your order has been canceled, it can be for various reasons. For example, an item may not pass the authentication process. Meaning that our experts have found that the item is not authentic, has been worn, is not in its original shoe box or is ...