Where can I change my bank details (IBAN) as a seller?
In your account settings, you can change the information about your personal and bank details. Once modified, your next payments will be made to your new account.
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Can I change my delivery address?
Depending on the status of your order and how you paid we can change your postal address. We cannot change an address if you have paid by Klarna as per their terms and conditions. If you have not yet received delivery tracking, please get in touch ...
Can I change the shipping carrier?
Yes, you can easily and free of charge adjust this in your seller panel. However, please note that FedEx is our default shipping carrier, and all shipments via FedEx are fully insured. If you choose a different carrier, such as UPS or DPD, this is at ...
How much service costs do I pay as a seller?
Listing items on Hypeboost is free of charge. However, once your item is sold, you will be charged a service fee of 8,5% of the sold item’s price. In addition, a €15,- operational fee will be charged.
When do I receive my payout as a seller?
As soon as your sold item is through our authentication process and approved, the payment will be processed. The payment will arrive within 5 working days. For business sellers on Hypeboost, payouts are processed 25 working days after the product ...
Can I cancel the purchase, return the shoes or exchange for another size?
Purchase from a Business Seller: As a consumer, when you purchase from a business seller, you have the right to cancel your order or return it within 14 days of receipt, provided the product is unused, undamaged, and complete. Purchase from a Private ...